PRIVACY POLICY

When registering on our website, users must provide essential personal information to facilitate business transactions with us. For individuals, mandatory information includes name, surname, date of birth, gender, landline, cell phone, email, login password, and payment data upon completing a purchase order.

For legal entities, it is necessary to provide the responsible person's name, surname, date of birth, gender, company name, trade name, landline, cell phone, email, login password, and payment data upon completing a purchase order.

If the requested registration information is not provided, users cannot proceed with the registration and purchase processes on our website.

By providing the necessary information and agreeing to this Privacy Policy, users authorize the use of this data to carry out requested transactions, make airline ticket reservations issued by miles, send purchase notification emails, process billings, and contact you when necessary through our customer service.

To the extent permitted by law, Finest Flights may obtain additional information about its users from public databases, information collected during telephone calls to our customer service, or through interactive applications.

All collected information will be used solely to profile each user and adapt our marketing actions and the development of new products and services to their needs and interests. The storage and use of this additional information comply with this Privacy Policy.

The personal information of Finest Flights users will be treated with the level of protection established by law, guaranteeing security, confidentiality, and preventing unauthorized loss or modification. We do not disclose, provide, or transmit personal information of our users to third parties, except as mentioned in this Policy.

Our website and applications have security systems that guarantee total protection of this data. The capture and processing of personal data are based on the GDPR (Regulation (EU) 2016/679). The venue for any legal disputes will be Sharjah Media City, UAE.

Finest Flights does not provide, disclose, or use personal information about users except in the following situations:

• For processing requests to issue airline tickets for miles;
• For cases in which the user identifies as the winner of promotions or contests promoted by Finest Flights and expressly authorizes the use and disclosure of their personal data and images for advertising purposes, without any right to compensation of any kind;
• When the user voluntarily registers to receive our promotional newsletters via email;
• Upon request from judicial or governmental authorities for investigations when deemed appropriate and necessary.

Users who voluntarily agree to receive our promotional newsletters can unsubscribe at any time by clicking on the "Unsubscribe" link included in the emails sent.

Each user can access their personal information on our website in the "My Account" section. Users can modify, update, or delete their data at any time.

It is important to emphasize that the veracity, accuracy, and authenticity of the information provided are the user's responsibility, who undertakes to keep it up to date.

By accessing the Finest Flights website, users are aware that we will automatically receive data about their internet behavior, such as information from cookies, web beacons, browser and operating system details, previously accessed websites, and IP addresses.

We use the collected information to improve user experience and our services. Users can configure their browser to refuse cookies or notify them before accepting them.

"Cookies" are text files automatically downloaded and stored on your device's hard drive as you browse internet pages, allowing you to store data about your online activities. Cookies help us understand the interests, behavior, and demographics of our website visitors and users, enabling us to offer services tailored to their interests and continually improve our system and promotional actions.

"Web beacons" are images that may appear on websites and serve a similar purpose to cookies. Web beacons are also used to measure user traffic patterns from one website to another, maximizing web traffic flow.

When registering, users set a password to access our website. It is their full responsibility to ensure the control and confidentiality of this information.

If a user's password is compromised in any way, it must be immediately modified on our website, the last transactions carried out on the account analyzed, and contact us if necessary.

This website may contain links to other websites with their own privacy and confidentiality policies. If you visit these other websites, it is recommended that you read their privacy practices and policies, as our Privacy Policy does not cover the practices and policies of third parties, including those who may reveal and/or share information with us.

When entering information in public areas of this website, such as comment fields on blog posts, please consider that this data will be available to other users and the general public. We have no control over what can be done with this information, so it is important to be careful in this regard.

Finest Flights may make changes to this Privacy Policy in the future. Any changes will be set forth in future versions of this Privacy Policy and will be posted on this website.

You can request access, correction, restriction, or removal of your Personal Data that Finest Flights processes about you at any time by sending a request via the Contact Us page of our Website. In certain circumstances, you will also have the right to data portability, meaning that you have the right to receive your Personal Data in a structured, commonly used, and machine-readable format to transmit your Personal Data to another controller.

We will not charge a fee to respond to your request unless the request is deemed manifestly unfounded or excessive. Any request must include the following information: your name, address, and any other information which may identify you.

Upon your request, we will make reasonable efforts to revise any incorrect information, update or change your information or preferences, as permitted by law. It may take several weeks to implement the changes.

If you feel that we do not comply with applicable privacy rules, you have the right to lodge a complaint with a competent data protection authority.